Frequently Asked Questions

Everything You Need to Know About Our Services and Care Options

We provide home care services across Derby and the surrounding communities, including nearby neighborhoods and villages.

You can begin with a free, no-obligation consultation, either in your home or virtually. We will assess your needs and design a personalised care plan, matching you with a small and dedicated team of carers.

Yes. Our services are designed to adapt to your needs. Whether you need care for a few hours a week, overnight support, or full-time live-in care, we adjust and review plans regularly to ensure they remain suitable.

We offer a wide range of services, including:

    • Personal care
    • Meal preparation
    • Medication reminders
    • Companion care
    • Light housekeeping and shopping
    • Respite care
    • Specialist care such as dementia and palliative support
    • Waking night and sleepover services
    • Chaperoning for social outings
    • Live-in care

All carers are thoroughly background-checked and receive extensive training, including specialist areas. We always prioritise safety, dignity, and respect in every aspect of care.

Yes. We want every client to feel comfortable and supported. If the match does not feel right, we will provide a replacement carer that better suits your needs.

We aim to be fair and accommodating. Cancellations or schedule changes are handled on a case-by-case basis. We simply ask that you inform us as early as possible.

The cost of care depends on the type and frequency of services you require. After your free consultation and assessment, we will provide a clear and transparent quote. There are no hidden fees.

While we do not provide funding directly, we can guide you through local authority assessments or self-funding options and help you understand the best path forward.

Call us at 01332 948765 or send us a message. Our Derby team will arrange a free consultation and begin creating a care plan tailored to your needs.

Hear From Our Family

Discover what makes Nightingales Community Care special—straight from the hearts of our dedicated  staff and the people we care for.

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Knowledge Base

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Nightingales Community Care Ltd. is a professional domiciliary home care company. We believe in the value of high-quality care and how it benefits the clients who depend on it. 

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